RCM TERMS AND CONDITIONS OF ENROLMENT
INTRODUCTION TO ENROLMENT
Your Enrolment Form gives the Riverina Conservatorium of Music (RCM) all the information needed and is valid for the period you are attending the RCM. Should any of the information you have completed on the Enrolment Form change during this time, you must let the RCM Administration know.
IMPORTANT TERMS & CONDITIONS TO KNOW:
LESSON ENROLMENT
No person may engage the RCM in any Music Education Services without a current Enrolment Form first being submitted. This form can be collected from RCM Office or downloaded from the RCM website. This form must be signed by the parent/guardian if the student is under 18 years of age.
By signing the RCM enrolment form you agree to you or your enrolled child’s print or electronic image being used for promotional purposes of the Riverina Conservatorium of Music.
LESSON COMMENCEMENT
Lessons may only commence after a valid Enrolment Form has been completed and Accounts settled. The RCM Administrator reserves the right to deny any student lesson commencement where these Terms & Conditions are not satisfied.
PAYMENT OF ACCOUNTS
ALL FEES ARE PAYABLE BEFORE LESSONS COMMENCE EACH TERM.
Failure to comply with RCM Policy, regarding full payment of your fees will result in your account being sent to a debt collection service. Plus your account will also be charged with an associated recovery costs.
LESSON CESSATION
IMPORTANT: Parents must inform the RCM Administration office & Teacher know prior to the end of the current RCM term if lessons will not be continued into the following term or year.
A student may not cease lessons after Week Two of any RCM term unless exceptional circumstances apply - as determined by the RCM Head of Finance.
PLEASE NOTE: Two weeks notice will apply to ALL cessation occurrences.
Where lesson cessation is the result of the RCM teacher, a replacement teacher or refund may be provided as determined by the RCM Head of Finance.
Students in Shared Lessons must pay for the full term. NO REFUNDS are given for non completion of the term or if absent for any reason.
The RCM Head of Finance reserves the right to arrange payment plans in order to facilitate lesson delivery where there are specific financial circum-stances.
MISSED LESSON RESPONSIBILITIES
Notification must be given to the RCM Teacher of any known future absences. Please note this includes absences due to SCHOOL ACTIVITIES.
24 HOURS NOTICE is essential to be given a make-up lesson OR the right to a make-up lesson is forfeited.
Only TWO make-up lesson times need to be offered by the RCM Teacher after which make-up lessons will be forfeited.
CREDIT POLICY
In general NO Credits will be given. Under exceptional circumstances the RCM Head of Finance may authorise credits. Please contact the RCM Head of Finance to discuss.
INSTRUMENT HIRE
The RCM has a large range of instruments for hire to RCM enrolled students. Hire fees are added to each terms invoice which is payable in advance.
To hire an instrument, you must call at our office and complete an Instrument Hire Agreement form. This must be signed by the parent /guardian of any student who is under 18 years of age. Identification documentation is required.
Term hire fee entitles the hirer to the use of the Instrument for one teaching term and will be charged each term until the instrument is returned. These fees are non-refundable.
Detailed conditions concerning Instrument Hire are outlined on the Instrument Hire Agreement form.
The Student/Parent/Guardian is fully responsible for the value of the Instrument if it is lost, stolen or damaged. It is recommended to have the Instrument listed in the Householders Insurance Policy as a Portable Specified Item.
PAYMENT OPTIONS
By Mail:
Enclose a Cheque/Money Order or your Credit Card details on the remittance advice slip in an envelope and post to:
Accounts Department
Riverina Conservatorium of Music
PO Box 6290, Wagga Wagga South Post Office, NSW 2650
In Person:
Call into our office situated at
No.1 Simmons Street Wagga Wagga NSW 2650
The RCM will accept Cash, Cheque, Money Order, Credit Card (MasterCard & Visa only) & EFTPOS can be accepted during office hours [MONDAY-FRIDAY 10am – 6pm]
By Telephone:
Credit Card payments may be made over the phone by calling 02 6925 3522.
By Direct Deposit or Internet Banking: (Note: This is NOT BPAY)
Bank: Beyond Bank
Account Name: Riverina Conservatorium of Music
BSB No: 325: 185
Account No: 38713623
Reference No: Please quote your invoice number to ensure correct processing of this payment Leave off #000 if there are too many numbers
Visit Allison Music:
Cash and Cheque payments may also be made at Allison Music, 85 Forsyth St, Wagga Wagga.
Progress Payment Plan:
Payment plan options are available. Please visit our office during office hours for more details.
Monday to Friday 10am-6pm.
No.1 Simmons Street Wagga Wagga NSW
PLEASE DO NOT GIVE CASH TO TEACHERS
PLEASE DO NOT POST CASH THROUGH THE MAIL